Terms of Use

Last Updated: February 16, 2022

Please read these terms of use (“terms of use”, “terms”) carefully before using geriatricacademy.com website (“website”, “service”) operated by Geriatric Academy (“us”, ‘we”, “our”).

  1. Conditions of use

The Website is provided on an “AS IS,” “as available” basis. Neither our Company nor its affiliates, subsidiaries, or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors, or the like (collectively “affiliates”) warrant that use of the Website will be uninterrupted or error-free. Neither our Company nor its affiliates warrant the accuracy, integrity or completeness of the content provided on the Website. You expressly agree that use of the Website is at your sole risk.

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. We only grant use and access of this website, its products, and its services to those who have accepted its terms.

  1. Privacy policy

Before you continue using our website, we advise you to read our privacy policy below regarding our user data collection. It will help you better understand our practices.

  1. Age restriction

You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. We assume no responsibility for liabilities related to age misrepresentation.

  1. Intellectual property

You agree that all materials, products, and services provided on this website are the property of Geriatric Academy, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the intellectual property in any way, including electronic, digital, or new trademark registrations.

You grant us a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.

  1. User accounts

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.

If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly.

We reserve all rights to terminate accounts, edit or remove content, and at our sole discretion.

  1. Applicable law

By visiting this website, you agree that the laws of New York, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute of any sort that might come between us and you, or its business partners and associates.

  1. Disputes

Any dispute relating in any way to your visit to this website shall be arbitrated by state or federal court in New York and you consent to exclusive jurisdiction and venue of such courts.

  1. Indemnification

You agree to indemnify Geriatric Academy and its affiliates and hold us harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.

  1. Limitation on liability

We are not liable for any damages that may occur to you as a result of your misuse of our website. We reserve the right to edit, modify, and change this Agreement at any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between the Company and the user, and this supersedes and replaces all prior agreements regarding the use of this website.

Our company shall not be liable for the contents of its books since the content is only for informational and educational purposes, and should never be construed as medical advice.

  1. Pricing

We offer chargeable and non-chargeable services.

  • Non chargeable services

We have blog posts addressing common questions that people ask about issues related to older adults, diseases, medications, drug interactions, and their adverse effects.

  • Chargeable service

We provide e-courses pertaining to stroke, medication management, polypharmacy, medication safety, and the management of dementia. Additionally, we sell e-books addressing the same.

We charge a fee when purchasing the e-books and/or our e-courses and any related audio files. We reserve the right to change the purchase price of e-books, e-courses, and audio files at our sole discretion. The prices are subject to review. In case of any changes in pricing, we shall notify you via our pricing section beforehand.

Accompanying audio recordings of lessons and lectures available for purchase only if the corresponding e-courses are purchased:

As part of the purchase of the e-books and/or e-courses, customers will have private access to a Facebook group. Upon purchase of our e-books and e-courses, instructions to join the exclusive Facebook community will be included in your purchase receipt and confirmation. Specific rules governing entry into and continued access to the Facebook group will be made available at the time of registration into the said group.

We retain the right to immediately remove any community member for using racist, homophobic, intimidating, berating, disrespectful, inappropriate, or obscene language, or harassment/bullying of other members.

  • For any additional services that we have or might have in future, a notification will be sent to you via e-mail or our website.

Returns and refunds

We provide a 30-day money-back guarantee only for the purchase of the e-book and e-courses, which begins from the date of your purchase. If 30 days have elapsed since your purchase, we cannot offer you a refund or exchange. Please note that this is a firm deadline. 

If you are unhappy with your e-book and/or e-course purchase and would like to request a refund, please email us at support@geriatricacademy.com within the 30-day purchase period for a full refund to your original method of payment. Please include your name, date of purchase, and order number.

We may follow up with a short survey via email asking for feedback as to how we could have improved your customer experience or the digital content. If you have purchased our online course or courses, you may only keep any downloadable files that were provided with the course material. You will not be able to have continued access to the online course content once your refund has been successfully processed. Your membership in the Facebook community will also be immediately canceled. 

We will send you an email to notify you that we have received your refund request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@geriatricacademy.com